Data Protection
This data privacy statement covers the collection and use of personal data
The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of legal directives (GDPR, TKG 2003). In this data privacy information, we inform you about the most important aspects of data processing in relation to our website.
Cookie Settings
Here you can adjust or revoke your cookie settings. To remove cookies that have already been set, please delete your cookies. You can find instructions on how to do this on the help pages of your browser.
Collection and processing of personal data
Use and disclosure of personal data
If the user has provided personal data, we shall only use it to respond to queries from the user and/or client, process contracts concluded with the user and/or client and for the purposes of technical administration. We shall only disclose or otherwise pass on personal data to third parties if this is necessary for the purposes of performing a contract or settling accounts, or if the user/client has consented to this in advance. The user and/or client is entitled to revoke his/her consent at any time, with future effect.
Stored personal data shall be deleted if the user and/or client revokes their consent to the data's storage, if the data is no longer necessary for the purpose for which it was stored or if the storage of the data is unauthorised for other legal reasons. A request for deletion shall not affect payment and accounting data
Right to access, erase and to block
You are entitled, at all times, to be informed, free of charge, about all personal data that we have stored about you, its origin and recipient and for what purpose data is processed, and a right to rectify, block or erase such data. You can consult us using the address given under legal details at all times about this and about any further questions you may have concerning personal data.
Use of Cookies
General notice on AI on this website
Artificial intelligence (AI) is used on this website to keep content up to date, answer questions more quickly and improve the overall user experience. Only verified services are applied. AI helps to provide relevant information, increase accessibility and simplify services for users.
All AI functions used are described transparently and operate on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 165 TCA 2021.
Your data protection rights
You have the right to request information, rectification, erasure, restriction of processing, data portability and to object at any time. In addition, you can withdraw any consent given at any time with effect for the future. If you believe that your data is being processed unlawfully, you have the right to lodge a complaint with the Austrian Data Protection Authority.
AI assistants
The chat assistant processes the questions you enter in order to provide automated answers.
For this purpose, the AI model Gemini from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is used. The content you enter may be transmitted to and processed by Google. This processing serves to answer your inquiries efficiently and to improve customer service. Processing is carried out on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 165 TCA 2021. Consent can be withdrawn at any time with effect for the future.
Use of Google Analytics, Google Conversion Tracking and Google Remarketing
Use of Checkeffect
Deactivation of Google Advertising
Use of Google Maps
Use of Facebook Social Plugins
Use of Instagram Social Plugins
Use of Twitter Plugins
"Share", "Like" buttons
Newsletter
Newsletter - Purpose of data collection
For the facilitation and realisation of guest booking; the successful execution of the guest’s stay; to coordinate the hotel stay according to the wishes and interests of the guest; to ensure the provision of future hotel services which correspond with the interests of the guest; for marketing purposes as pertaining to hotel performance and the improvement of this performance.
Newsletter - Data transfer to third parties
To contracted service providers who supply cloud-based software and data handling solutions to the hotel. These providers operate with the sole purpose of processing and analysing guest data for the aforementioned purposes.
