Legal notices

About us

Hotel Sailer
Adamgasse 8
A-6020 Innsbruck / Tirol

Tel: 0043 (0)512/5363
Fax: 0043 (0)512/53637

E-Mail: hotel(at)sailer-innsbruck.at

Managers authorised to represent the business: Joschi and Maria Sailer
Responsible for content: Joschi and Maria Sailer (address as above)

Realisation

MARIACHER & FRIENDS
Agentur für Werbung und Design
A-6130 Schwaz, Innsbrucker Straße 3

Tel.: +43 (0) 5242 72525
E-Mail: info(at)mariacher.at
Internet: www.mariacher.at


Notice of liability:

In spite of careful monitoring of the content, we accept no responsibility for the contents of external links. For the contents of the linked pages, sole responsibility is born by their carriers.


Data Privacy Statement

The Data Privacy Statement covers the collection and use of personal data which under certain circumstances can arise when you contact us, for example when you visit our website or make an enquiry about our services, book, purchase or phone us. Please take a moment to read the following statement explaining how Hotel Sailer processes your personal data, what types of data are in fact collected, how and to what purpose this data is used, to whom Hotel Sailer passes on this data and how Hotel Sailer protects your personal data.

Your personal rights are our highest priority and Hotel Sailer makes every possible effort to protect these rights.

All responsibilities for data protection exceeding or in addition to this Data Privacy Statement remain unaffected.


Why does Hotel Sailer collect personal data?

Hotel Sailer collects and uses your personal data in order to offer you outstanding customer service; to make it easy for you to access our website; and to present you with the very best range of provision. In addition, your personal data helps Hotel Sailer to keep you informed about the latest product announcements, special offers and other developments which, in our opinion, might be of interest to you.

If you don’t wish to be kept informed about the latest developments and current product and service news, you can let us know at any time.

What data is collected?

There are a number of situations in which your personal data can help Hotel Sailer offer you a better service. For example, you may be asked to provide personal data when you initiate a transaction. At all times, you will only be asked for that information which is relevant to the particular situation, including for example: name, postal address, phone number, email address and preferred method of contact or credit card details. In addition, Hotel Sailer  collects information for the purpose of market research, to get to know our customers better and to be able to offer you a more effective service. Hotel Sailer also collects data about customer activities on our website, and by using this data Hotel Sailer can ascertain what information is really useful for our customers and which areas of our website and internet services they are most interested in.


When does Hotel Sailer pass on your personal data?

Hotel Sailer takes the protection of your personal rights very seriously. Hotel Sailer can assure you that Hotel Sailer does not sell or lend your contact information to other providers. In order to be able to offer you outstanding service, Hotel Sailer does, under certain circumstances, pass on your personal data to legal people who are, however, obliged to protect this data in compliance with the Data Privacy Statement. It can occasionally be advantageous for Hotel Sailer to make some of your personal data available to other companies with whom Hotel Sailer has entered into a strategic partnership or who operate on behalf of Hotel Sailer, in order to offer you products and services in our name. These companies can then help us to process information, grant credit, deal with customer orders, deliver products to you, manage and maintain customer data, provide customer service, evaluate your interest in our products and services, carry out custom research or questionnaires about customer satisfaction. These companies are also obliged to protect your personal data in compliance with our Data Privacy Statement. And sometimes Hotel Sailer can be forced, on the basis of legal regulations or processes, to disclose your personal data.


How does Hotel Sailer protect your personal data?

Hotel Sailer takes security measures, including administrative, electronic and physical procedures, to protect your personal data from loss, theft and misuse as well as unauthorised access, disclosure, alteration and destruction.

In some places the website uses the Industry Standard SSL (Secure Sockets Layer) for encryption. This guarantees the confidentiality of your personal data and credit card details in transactions over the internet.

You too can help us and make your own contribution to protecting your personal data on the internet by taking relevant precautions. Change your password frequently, using a combination of letters and numbers and making sure that you always use a secure web browser.

Integrity of your personal data

Hotel Sailer has taken safety measures to guarantee that your personal data for the intended use is always correct, complete and up-to-date. You have, of course, at all times the right to access and alter the personal data you have provided. You can also help us ensure that your contact information and preferences are correct, complete and up-to-date. You can also request a copy of your personal data by contacting us on the email address given below.


Cookies and other technical matters

As is customary on many other business websites, Hotel Sailer also uses so-called ‘cookies’ and other technical devices to gain a better insight into which areas of our website are particularly popular, how visitors navigate our website and how much time they spend in the various areas. In addition, Hotel Sailer uses cookies and technical devices to ensure that our online advertising is effective and that customers are actually made aware of our products and services. Hotel Sailer uses cookies and other technical devices to analyse data traffic on our website so that we can improve its design and functionality and to examine the efficiency of communication with our customers. Hotel Sailer also uses cookies to match the website better to your needs and to be able to make navigation even more straightforward for you whenever you visit.

As with most websites, certain information is also automatically collected by us and saved in protocol files. This information includes internet protocol addresses (IP addresses), browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.

In some of our email news Hotel Sailer uses a so-called ‘click-through URL’ linked to the contents of our website. When you click on such a URL address, you pass our web server before getting to the actual website you wanted. Hotel Sailer tracks this ‘click-through’ data to ascertain what interest there is in certain topics and to measure the efficiency of communication with our customers. If you would like to prevent such data being collected, simply don’t click on any text or graphics links in emails.

In addition, Hotel Sailer uses so-called ‘pixel tags’ (tiny block of code) which provide information on which areas of our website customers have visited or measure how effective customers’ searches on our website have been.

With the help of pixel tags Hotel Sailer can also send email news in a format which can be read by the customer. We can also check whether emails have been opened in order to ensure that Hotel Sailer only sends out news which our customers are actually interested in.


Our company-wide commitment to protecting your personal rights

As already mentioned, Hotel Sailer takes the protection of your personal rights very seriously. To ensure security of your personal data, the following guidance is issued to all members of staff, and security measures to protect personal rights within the company are rigorously applied.

The website contains links to other companies’ websites. Hotel Sailer is not responsible for the way in which these companies deal with personal rights. Hotel Sailer therefore recommends that you ask these companies about their Data Privacy Statement.


Questions about protecting personal rights

If you have any questions or concerns about the Data Privacy Statement, please get in touch with us and send us a message (see contact details below).

You can, of course, ask at Hotel Sailer which data about you is processed by Hotel Sailer, where this data comes from, how it is used and to whom it is passed on. And you can, of course, also correct incorrect data and delete data which has been processed without your permission. The conditions of the Data Protection Act apply.

Hotel Sailer is entitled to alter the Data Privacy Statement from time to time. If significant changes are made, an appropriate announcement together with the updated version of the Data Privacy Statement is published on our website.

Hotel Sailer
Joschi und Maria Sailer Family and Joschi jun.
A-6020 Innsbruck / Tirol
E-Mail: hotel(at)sailer-innsbruck.at

Last update: December 2012

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